Shipping Policy

SAULENDA LLC
Store Name: FittMart
Website: fittmart.com
Business Address: 530 School House Rd, Ste G
Hockessin, DE 19707
Email: saulendallc@gmail.com

At FittMart, we are committed to providing a smooth, transparent, and reliable shipping experience for all customers purchasing physical products from our online store.

Shipping Locations

We currently ship within the United States only.

At this time, we do not offer international shipping.

Processing Time

• Orders are processed within 1–2 business days (Monday–Friday)

• Processing does not include weekends or U.S. holidays

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods & Delivery Times

Delivery times are estimates and begin once the order has shipped.

• Standard Shipping: 3–7 business days

• Expedited Shipping (if available at checkout): 2–4 business days

Shipping times may vary depending on your location, carrier delays, or peak seasons.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Selected shipping method

• Delivery location

• Order size and weight

From time to time, we may offer free shipping promotions, which will be clearly displayed on the website.

Order Tracking

Once your order ships, you will receive an email containing:

• Tracking number

• Carrier information

If you do not receive tracking information within 2 business days after your order has been processed, please contact us at saulendallc@gmail.com.

Delivery Issues

If your order is:

• Delayed

• Lost in transit

• Delivered damaged

Please contact us as soon as possible at saulendallc@gmail.com and include your order number.
We will work with the shipping carrier to resolve the issue promptly.

Wrong or Missing Items

If you receive an incorrect or incomplete order, please contact us within 5 business days of delivery.

We will review the issue and arrange a replacement or refund, depending on the circumstances.

Returns & Refunds

For information regarding returns, refunds, or exchanges, please refer to our Refund Policy available on fittmart.com.

Customer Support

If you have any questions or concerns regarding shipping or your order, please contact us:

📧 Email: saulendallc@gmail.com